[1] | Abbe, A., Gulick, L., & Herman, J. (2007). Cross-cultural competence in Army leaders: A conceptual and empirical foundation. Arlington, VA: US Army Research Institute for the Behavioural and Social Sciences. |
[2] | Abdi, H., & Williams, L. (2013). Partial Least Squares Methods: Partial Least Squares. In: Computational Toxicology: Volume II, Methods in Molecular Biology: Springer Science and Business Media, LLC. |
[3] | Albrecht, K. (2009). Social Intelligence: The New Science of Success. New York: Albrecht Publishers. |
[4] | Allworth, E., & Hesketh, B. (1999). Construct-oriented biodata: Capturing change-related and contextually relevant future performance. International Journal of Selection and Assessment, 7(2), 97-111. |
[5] | Alon, I., & Higgins, J. M. (2005). Global leadership success through emotional and cultural intelligences. Business Horizons, 48(6), 501-512. |
[6] | Amiri, A., Moghimi, S., & Kazemi, M. (2010). Studying the Relationship between Cultural Intelligence and Employees' Performance. European Journal of Scientific Research, 42(3), 432-441. |
[7] | Andersen, C. (1977). Locus of control, coping behaviours, and performance in stress setting: A longitudinal study. Journal of Applied Psychology, 62(1), 446-451. |
[8] | Ang, S., Van Dyne, L., Koh, C., & Ng, K. (2004). The Measurement of Cultural Intelligence. Academy of Management Meetings Symposium on Cultural Intelligence in the 21st Century. New Orleans, LA. |
[9] | Ang, S., Van Dyne, L., Koh, C., Ng, K., Templer, K.J., Tay, C., & Chandrasekar, N.A (2007). Cultural intelligence: Its measurement and effects on cultural judgement and decision making, cultural adaptation, and task performance. Management and Organization Review, 3(3), 335-371. |
[10] | Aronoff, J., Stollak, G., & Woike, B. (1994). Affect regulation and the breadth of interpersonal engagement. Journal of Personality and Social Psychology, 67(1), 105-114. |
[11] | Ashkanasy, N. M., & Daus, C. S. (2002). Emotion in the Workplace: The New Challenge for Managers. Academy of Management Executive, 16(1),76-86. |
[12] | Austin, E. J., Saklofske, D. H., & Egan, V. (2005). Personality, Well-Being and Health Correlates of Trait Emotional Intelligence. Personality and Individual Differences, 38(3), 547-558. |
[13] | Bar-On, R. (2000). Emotional and Social Intelligence: Insights from the Emotional Quaotient. In R. Bar-On, & J. Parker, The Handbook of Emotional Intelligence: Theory, Development, Assessment and Application at Home, School, and in the Workplace. San Francisco, CA: Jossey-Bass. |
[14] | Bhaskar-Shrinivas, P., Harrison, D., Shaffer, M., & Luk, D. (2005). Input-based and time-based modes of international adjustment: Meta-analytic evidence and theoretical extentions. Academy of Management Journal, 48(1), 257-281. |
[15] | Brislin, R., Worthley, R., & MacNab, B. (2006). Cultural intelligence: understanding behaviours that serve people's goals. Group and Organization Management, 31(1), 40-55. |
[16] | Burke, S., Pierce, L., & Salas, E. (2006). Understanding Adaptability: A Prerequisite for Effective Performance within Complex Environments. Cambrdge, MA: Elsevier Science. |
[17] | Callan, V., Terry, D., & Schweitzer, R. (1994). Coping resources, coping strategies and adjustment to organizational change: Direct or buffering effects? Works and Stress, 8(1), 372-383. |
[18] | Campbell, J., McCloy, R., Oppler, S., & Sager, C. (1993). A theory of performance. In N. Schmitt, & W. Borman (Eds.), Personnel selection in organizations (pp. 35-70). San Francisco: Jossey-Bass. |
[19] | Chan, D. (2000). Understanding adaptation to changes in the work environment: Integrating individual difference and learning perspectives. Research in Personnel and Human Resources Management, 18(1), 1-42. |
[20] | Charbonnier-Voirin,A., El Akremi, A., & Vandenberghe, C. (2010). Amultilevel model of transformational leadership and adaptive performance and the moderating role of climate for innovation. Group & Organization Management, 35(1), 699–726. |
[21] | Cheng, C., Chiu, C., Hong, Y., & Cheung, J. (2001). Discriminative facility and its role in the perceived quality of international experiences. Journal of Personality, 69(5), 765-786. |
[22] | Cooper, R.D., and Schindler, P.S. (2011). Business Research Methods. New Delhi: Tata McGraw-Hill. |
[23] | Dix, J., & Savickas, M. (1995). Establishing a career: Developmental tasks and coping responses. Journal of Vocational Behaviour, 47(1), 93-107. |
[24] | Earley, P., & Ang, S. (2003). Cultural intelligence: Individual interactions across cultures. Palo Alto: Stanford University Press. |
[25] | Earley, P., Ang, S., & Tan, J. (2006). CQ: Developing cultural intelligence at work. Stanford, CA: Stanford Business Books. |
[26] | Edwards, J., & Morrison, R. (1994). Selecting and classifying future naval offers: The paradox of greater specialization in broader areas. In M. Rumsey, C. Walker, & J. Harris (Eds.), Personnel selection and classification. Hillsdale, NJ: Lawrence Erlbaum Associates. |
[27] | Emmerling, R. J., & Boyatzis, R. E. (2012). Emotional and social intelligence competencies: cross cultural implications. Cross Cultural Management: An International Journal, 19(1), 4-18. |
[28] | Fakhreldin, H. (2011). The Effect Of Cultural Intelligence On Employee Performance In International Hospitality Industries. International Journal of Business and Public Administration, 8(2), 1-18. |
[29] | Gabel, R. S., Dolan, S. L., & Cerdin, J. L. (2005). Emotional Intelligence as Predictor of Cultural Adjustment for Success in Global Assignments. Career Development International, 10(5), 375-395. |
[30] | Goleman, D. (2006). Social intelligence: The new science of human relationships. New York: Bantam Books. |
[31] | Goodman, J. (1994). Career adaptability in adults: A construct whose time has come. The Career Development Quarterly, 43(1), 74-84. |
[32] | Griffin, M., Neal, A., & Parker, S. (2007). A new model of work role performance: Positive behaviour in uncertain and interdependent contexts. Academy of Management Journal, 50(2), 327-347. |
[33] | Hall, D., & Mirvis, P. (1995). The new career contract: Developing the whole personat mid-life and beyond. Journal of Vocational Behaviour, 47(3), 269-289. |
[34] | Hammer, M. (1987). Behavioural dimensions of intercultural effectiveness: A replication. International Journal of Intercultural Relations, 11(1), 65-88. |
[35] | Han, T. Y., & Williams, K. J. (2008). Multilevel investigation of adaptive performance: Individual- and team-level relationships. Group & Organization Management, 33(6), 657-684. |
[36] | Hatano, G., & Inagaki, K. (1986). Two courses of expertise. In H. Stevenson, H. Azuma, & K. Hakuta, Child Development and Education in Japan. New York: W.H. Freeman and Company. |
[37] | Hesketh, B., & Neal, A. (1999). Technology and performance. In D. Ilgen, & E. Pulakos (Eds.), The changing nature of performance: Implications for staffing, motivation, and development. San Francisco: Jossey-Bass. |
[38] | Hollenbeck, J., LePine, J., & Ilgen, D. (1996). Adapting to roles in decision-making teams. In K. Murphy (Ed.), Individual Differences and Behaviour in Organizations. San Francisco: Jossey-Bass. |
[39] | Holyoak, K. (1991). Symbolic connectionism: Toward third-generation theories of expertise. In K. Ericsson, & J. Smith, Toward a General Theory of Expertise. Cambridge: Cambridge University Press. |
[40] | Hoover, S., & Feldhusen, J. (1990). The scientific hypothesis formulation of ability of gifted ninth grade students. Journal of Educational Psychology, 82(4), 838-848. |
[41] | Humphrey, R. H., Pollack, J. M., & Hawver, T. H. (2008). Leading with Emotional Labor. Journal of Managerial Psychology, 23(2),151-168. |
[42] | Ilgen, D., & Pulakos, E. (1999). Employee performance in today's organizations. In D. Ilgen, & E. Pulakos (Eds), The changing nature of work performance: Implications for staffing, motivation, and development. San Francisco: Jossey-Bass. |
[43] | Jackson, M. (2005). A necessary collaboration: NGOs, peacekeepers and credible military force - A case study on Sierra Leone and East Timor. In O. Richmond, & H. Carey, Subcontracting peace: The challenges of NGO peacebuilding. Hampshire: Ashgate. |
[44] | Jones, G. (1986). Socialization tactics, self-efficacy, and newcomers' adjustments to organizations. Academy of Management Journal, 29(2), 262-279. |
[45] | Jones, K., & Day, J. (1997). Discrimination of two aspects of cognitive-social intelligence from academic intelligence. Journal of Educational Psychology, 89(3), 486-497. |
[46] | Jordan, P. J., Ashkanasy, N. M., & Hartel, C. E. J. (2002). Emotional Intelligence as a Moderator Of Emotional and Behavioural Reactions to Job Insecurity. Academy of Management Review, 27(3), 361-372. |
[47] | Joseph, D. L., & Newman, D. A. (2010). Emotional Intelligence: An Integrative Meta-Analysis and Cascading Model. Journal of Applied Psychology, 95(1), 54-78. |
[48] | Jundt, D. K., Shoss, M. K., & Huang, J. L. (2015). Individual adaptive performance in organizations: a review. Journal of Organizational Behaviour, 36(1), 53-71. |
[49] | Khalili, A. (2011). Examining the Relevance of Emotional Intelligence and Organizational Commitment among Employees of Small and Medium Enterprise in Private Sector. International Journal of Business and Management, 6(12), 23-35. |
[50] | Kinicki, A., & Latack, J. (1990). Explication of the Construct of Coping with Involuntary Job Loss. Journal of Vocational Behaviour, 36(3), 339-360. |
[51] | Kobe, L., Reiter-Palmon, R., & Rickers, J. (2001). Self-reported leadership experiences in relation to inventoried social and emotional intelligence. Current Psychology: Developmental, Learning, Personality and Social, 20(2), 154-163. |
[52] | Kozlowski, S., Gully, S., Salas, E., & Cannon-Bowers, J. (1996). Team leadership and development: Theory, principles, and guidelines for training leaders and teams. In M. Beyerlein, S. Beyerlein, & D. Johnson (Eds.), Advances in Interdisciplinary Studies of Work Teams: Team Leadership (Vol. 3). Greenwich, CT: JAI Press. |
[53] | Krietler, S., & Krietler, H. (1987). The psychometric aspects of the self. In T. Horess, & K. Yardley (Eds.), Self and identity: Perspectives across the life span. New York: Rutledge. |
[54] | Kumar, N., Rose, R., & Subramaniam. (2008). The Effects of Personality and Cultural Intelligence on International Assignment Effectiveness. A Review Journal of Social Sciences, 4(4), 320-328. |
[55] | Leedy, P. D., & Omrod, J. E. (2010). Practical Research: Planning and design. 9th Ed. New Jersey: Pearson Education. |
[56] | Lii, S.-Y., & Wong, S.-Y. (2008). The antecedents of overseas adjustment and commit- ment of expatriates. International Journal of Human Resource Management, 19(2), 296-313. |
[57] | London, M., & Mone, E. (1999). Continuous learning. In D. Ilgen, & E. Pulakos (Eds.), The changing nature of performance: Implications for staffing, motivation, and development. San Francisco: Jossey-Bass. |
[58] | Maitra, S., & Yan, J. (2008). Principle Component Analysis and Partial Least Squares: Two Dimension Reduction Techniques for Regression. Casualty Actuarial Society. Discussion Paper Program. |
[59] | Marlowe, H. (1986). Social intelligence: Evidence for multidimensionality and construct independence. Journal of Educational Psychology, 78(1), 52-58. |
[60] | McCollum, B., & Broadus, M. (2007). Leader-imposed stress in organizations: Do you improve your organization or detract from its success. In L. Leadership, Forging Success in Uncertain Times, Advanced Sheets and Student Readings Student Issue. Fort Leavenworth: U.S. Army Command & General Saff College. |
[61] | McFarland, M. (2005). Military cultural education. Military Review, 85(2), 62-69. |
[62] | Mol, S., Born, M., Willemsen, M., & Van der Molen, H. (2005). Predicting expatriate job peformance for selection purposes - A quantitative review. Journal of Cross-Cultural Psychology, 36(1), 590-620. |
[63] | Najafi, M., & Mousavi, S. (2012). Studying the Effect of Emotional Quotient on Employee's Job Satisfaction. Interdisciplinary Journal of Contemporary Research in Business, 4(2), 343-354. |
[64] | Ng, K., & Earley, P. (2006). Culture + intelligence: Old constructs, new frontiers. Group & Organization Management, 31(1), 4-18. |
[65] | Noe, R., & Ford, K. (1992). Emerging issues and new directions for training research. Research in Personnel and Human Resource Management, 10(1), 345-384. |
[66] | Nzitunga, J.B. (2015). Strategic Development for Manufacturing Small & Medium Enterprises (SMEs) in Namibia. Management, 5 (4), 117-131 doi: 10.5923/j.mm.20150504.02. |
[67] | Owens, W. (1969). Cognitive, noncognitive, and environmental correlates of mechanical ingenuity. Journal of Applied Psychology, 53(1), 199-208. |
[68] | Palys, T. (2008). Purposive Sampling. In M. L. Given (Ed.), The Sage encyclopaedia of qualitative research methods (pp. 697–698). Thousand Oaks, CA: Sage. |
[69] | Pulakos, E., Arad, S., Donovan, M., & Plamondon, K. (2000). Adaptability in workplace: Development of a taxanomy of Adaptive performance. Journal of Applied Psychology, 85(1), 612-624. |
[70] | RezaieeKelidbari, H. R., RezaieeDizgah, M., & RajabiJourshari, P. (2012). The Relationship between Cultural Intelligence and Job Performance of Operational Staff in Ports. Journal of Basic and Applied Scientific Research, 2(6), 6133-6138. |
[71] | Riggio, R. E. & Reichard, R. J. (2008). The Emotional and Social Intelligences of Effective Leadership: An Emotional and Social Skill Approach. Journal of Managerial Psychology, 23(2), 169-185. |
[72] | Salovey, P., & Mayer, J. D. (1990). Emotional Intelligence. Imagination, Cognition and Personality, 9(3), 185-211. |
[73] | Schneider, B. (1994). HRM: A service perspective - toward a customer-focused HRM. International Journal of Service Industry Management, 5(1), 64-76. |
[74] | Schneider, R., Ackerman, P., & Kanfer, R. (1996). To "act wisely in human relations": exploring the dimensions of social competence. Personality and Individual Differences, 21(4), 469-481. |
[75] | Schutte, N. S., Malouff, J., Bobik, C., Coston, T., Greeson, C., Jedlicka, C., & Wendorf, G. (2001). Emotional Intelligence and Interpersonal Relations. Journal of Social Psychology, 141(4), 523-536. |
[76] | Schutte, N. S., Malouff, J. M., Hall, L. E., Haggerty, D. J., Cooper, J. T., Golden, C. J., & Dorheim, L. (1998). Development and validation of a measure of emotional intelligence. Personality and Individual Differences, 25(2), 167-177. |
[77] | Schutte, N. S., Malouff, J. M., Simunek, M., McKenley, J., & Hollander, S. (2002). Characteristic Emotional Intelligence and Emotional Wellbeing. Cognition and Emotion, 16(6), 769-785. |
[78] | Shoss, M. K., Witt, L. A., & Vera, D. (2012). When Does Adaptive Performance Lead to Higher Task Performance? Journal of Organizational Behaviour, 33(7), 910-924. |
[79] | Smith, E., Ford, J., & Kozlowski, S. (1997). Building adaptive expertise: Implications for training design. In M. Quinones, & A. Dudda (Eds.), Training for 21st century technology: Applications of psychological research. Washington, DC: APA Books. |
[80] | Spiro, R., & Weitz, B. (1990). Adaptive Selling: Conceptualization, Measurement, and Nomological Validity. Journal of Marketing Research, 27(1), 61-69. |
[81] | Sri Ramalu, S., Rose, R., & Uli, J. (2010). Personality And Expatriate Performance: The Mediating Role Of Expatriate Adjustment. The Journal of Applied Business Research, 26(6), 113-122. |
[82] | Stone-Romero, E., Stone, D. L., & Salas, E. (2003). The influence of culture on role conceptions and role behaviour in organizations. Applied Psychology: An International Review, 52(3), 328-362. |
[83] | Takeuchi, R., Yun, S., & Tesluk, P. (2002). An Examination of Crossover and Spillover Effects of Spousal and Expatriate Crosscultural Adjustment on Expatriate Outcomes. Journal of Applied Psychology, 87(4), 655-666. |
[84] | Thach, L., & Woodman, R. (1994). Organizational Change and Information Technology: Managing on the Edge of Cyberspace. Organizational Dynamics, 23(1), 30-46. |
[85] | Thomas, D.C., & Inkson, K. (2004). Cultivating your Cultural Intelligence. Security Management, 48(8), 30-33. |
[86] | Waters, D. (2011). Quantitative Methods for Business. London: Pearson Education Limited. |
[87] | Weston, H. (2010). Developing Emotional Intelligence (EQ) In the Workplace. Texas: University of Texas. |
[88] | White, S., Mueller-Hanson, R., Dorsey, D., Pulakos, E., Wisecarver, M., & Deagle, E. (2005). Developing adaptive proficiency in Special Forces officers. Personnel Decisions Research Institutes, Inc. |
[89] | Zaccaro, S.J., Zazanis, M.M., Diana, M., & Gilbert, A. (1995). Investigating a Background Data Measure of Social Intelligence. Alexandria: U.S. Army Research Institute for the Behavioural and Social Sciences. |
[90] | Zeithaml, V., & Bitner, M. (1996). Services marketing. New York: McGraw-Hill. |